The Hillsborough County Department of Detention Services is converting all inmate communication services to Smart Communications. The scheduled date for the transition is October 28. After the change is effective, all inmate mail will need to be sent to the below address for processing and scanning into the inmate tablet:
(Inmate Name) – (Inmate Booking Number)
c/o Mail Processing Center
PO BOX 9115
Seminole, FL 33775-9115
Any other type of correspondence including letters, non-legal publications, and unapproved forms of postcards will be returned to the sender.
Inappropriate dress/conduct includes, but is not limited to:
You may communicate with an inmate at any time via the U.S. Mail or private delivery service. We receive deliveries Monday through Saturday from the U.S. Postal Service. All incoming mail is opened and searched for contraband. Legal and other privileged mail is opened only in the presence of the inmate addressee. Since a wide array of reading material is readily available via the inmate tablets, inmates will no longer be permitted to receive soft cover books shipped directly from a recognized distributor. Any books that are received after May 16, 2022, will be returned to the sender.
You may send messages and photos to an inmate by setting up an account at www.gettingout.com. Once an account has been established you can send and receive messages from inmates and send photos subject to the restrictions above, for a fee.
Inmates cannot receive phone calls. Collect calls can be made from the housing units from 7:00 a.m. to 10:00 p.m.