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Telecommunications Technician

  • Job Code: W0598
  • Pay Grade:WP
  • Pay Scale:$24.57-$44.59 Hourly; $51,105.60-$92,747.20 Yearly
  • Exempt:No


Maintain, troubleshoot, repair, and install countywide telecommunications systems and peripheral equipment including structured cable and wireless/mobile to maintain network connectivity.

Duties & Responsibilities

Note: Depending on assigned responsibilities, employees may perform some or all of the duties below.

  • Maintain, troubleshoot, repair, install, and test telecommunications systems and peripheral equipment.
  • Assist with wireless operational difficulties and service related problems; and troubleshoot technical issues and coordinate problem resolution.
  • Assist designers, analysts, and management in evaluating and designing telecommunications networks.
  • Participate in specification development and selection of telecommunications systems.
  • Develop project plans for wireless technology initiatives and manage wireless technology project implementations.
  • Monitor and troubleshoot sophisticated data communications systems operational difficulties to determine if problems exist in communications lines, hardware, or software and repair as necessary.
  • Deliver, pick up, install, and/or troubleshoot telecommunications equipment at remote locations to maintain operational capabilities with host site.
  • Develop operating controls and procedures for personnel and train operators and terminal users in the use of diagnostics.
  • Manage the telecommunications inventory and set up software files for remote telecommunications sites and equipment.
  • Serve as liaison with equipment vendors and telecommunications company for the proper installation, operation, and maintenance of operating systems; act as liaison for any radio communication system related projects and technical enhancements with other agencies.
  • Perform other related duties as required.

Knowledge, Skills & Abilities

  • Technical familiarity with telecommunications systems and the interrelationship of these systems with other computer equipment.
  • Working knowledge of telecommunications computer systems hardware and software.
  • Working knowledge of telecommunications equipment used to test and repair telecommunication systems.
  • Knowledge of functions, services, procedures, and regulations of assigned organization.
  • Knowledge of cellular and personal communication systems.
  • Knowledge of wireless data technologies.
  • Knowledge of conventional VHF/UHF two way radio systems and equipment and trunked radio systems and equipment.
  • Knowledge of the budget and procurement processes of assigned organization.
  • Skill in the use of telecommunications diagnostic and repair tools.
  • Ability to collect, organize, and analyze data and develop logical conclusions.
  • Ability to diagnose telecommunications hardware and software problems and take corrective action to resolve problems.
  • Ability to read and understand technical manuals and schematics.
  • Ability to train other technicians and users.
  • Ability to work effectively with others.
  • Ability to communicate effectively, both orally and in writing.

Minimum Education & Experience

  • A high school diploma or possession of a GED certificate.
  • Four years of experience troubleshooting and repairing various components such as structured cabling systems (fiber optic and Ethernet) for local area networks, wireless/mobile telecommunications equipment, telephone keys systems, VOIP systems, fire/burglar alarm panels, and fuel monitoring systems.

Additional Job Requirements

  • Attendance at the specified Sheriff's Office work location is required.
  • Depending on assignment, employees may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
  • No visible tattoos on face. Tattoos on hands, neck, or arms must be covered with white, black, or neutral colored covering.
  • No illegal drug sale within lifetime.
  • No illegal drug use within the past 36 months. No marijuana use within the last 12 months.
  • No felony convictions within lifetime.
  • No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
  • No dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
  • Successful completion of a background investigation including criminal, reference, employment, and neighborhood checks; polygraph; medical evaluation; and drug screening.

General Benefit Information

Benefits include but are not limited to:

  • Medical, Dental, Vision, and Life Insurance coverage
  • Florida Retirement System and Deferred Compensation
  • Paid time off including sick, vacation, and holiday time
  • Employee Assistance Program
  • Short and Long Term Disability Insurance
  • Employee incentives for educational degrees and bilingual (Spanish) abilities
  • Tuition reimbursement
  • Paid training