Program Specialist

  • Job Code: W2740
  • Pay Grade:WM
  • Pay Scale:$20.91-$37.84 Hourly; $43,492.80-$78,707.20 Annually
  • Exempt:No


Perform administrative and paraprofessional duties to support the administrative and logistical aspects of program(s). Develop, establish, and organize work processes and procedures to deliver program services, evaluate effectiveness of program(s) and efficiency of processes, and implement prescribed program guidelines and objectives.

Duties & Responsibilities

Note: Depending on assigned responsibilities, employees may perform some or all of the duties below.

  • Develop, establish, organize, and execute work processes to ensure delivery of program services; maintain work processes in accordance with existing policies, procedures, and directives to fulfill program objectives; evaluate program and resolve problems encountered during daily operations and determine appropriate solutions by recommending best practices and implementing changes where necessary.
  • Interpret/explain policies, processes, applicable laws, rules, regulations, and guidelines specific to a program to resolve problems; answer program questions; and provide up-to-date information and advice to current and potential program participants; may testify in court regarding the program methodology and integrity of work processes.
  • Review program operations for compliance, identify program strengths and weaknesses and areas of non-compliance, recommend corrective action, and instruct internal and external individuals and groups on proper methods and procedures for compliance with program regulations.
  • Research program information to compile data and prepare documents and reports to communicate information to key personnel; maintain electronic and/or written files and records to organize data.
  • Write or revise procedural and training manuals and summary reports.
  • Conduct orientation, training demonstrations, and presentations for diverse audiences (e.g., individuals, groups, organizations).
  • Monitor expenditures and process pre-approved expenditures; may assist in the development of the program budget.
  • Perform other related duties as required.

Knowledge, Skills & Abilities

  • Knowledge of the functions, activities, requirements, regulations, and objectives of the specific program/functional area to which assigned.
  • Knowledge of organizational and program promotional methods and procedures relating to administrative support.
  • Knowledge of budget management practices and procedures.
  • Ability to monitor, oversee, and provide guidance to clients and other employees.
  • Ability to communicate, both orally and in writing, with diverse groups of people (e.g., law enforcement personnel, lay persons, attorneys, senior management).
  • Ability to extract information from numerous documents and sources and apply that information to reports and statistics that reflect/forecast current and future needs, capabilities, and resource availability.
  • Ability to maintain files and records and prepare reports and correspondence.
  • Ability to use a computer and related software.
  • Ability to develop a training program and train other personnel on program methods and best practices.
  • Ability to make presentations to large groups.
  • Ability to handle confidential information.
  • Ability to organize and to multi-task.

Minimum Education & Experience

  • A high school diploma or possession of a GED certificate; and
  • Five years of experience with a law enforcement agency.
  • An associate's degree from an accredited college or university with a major in biology, chemistry, criminal justice, crime scene technology, forensic science, or related field; and
  • Two years of experience with a law enforcement agency.

Additional Job Requirements

  • Attendance at the specified Sheriff's Office work location is required.
  • Depending on assignment, employees may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
  • No visible tattoos on face, head, and neck. Tattoos determined to take away from the professional appearance of the Sheriff's Office must be covered with an appropriate white, black, or neutral covering.
  • No illegal drug sale within lifetime.
  • No illegal drug use within the past 36 months. No marijuana use within the last 12 months.
  • No felony convictions within lifetime.
  • No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
  • No dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
  • Successful completion of a background investigation including criminal, reference, employment, and neighborhood checks; polygraph; medical evaluation; and drug screening.

General Benefit Information

Benefits include but are not limited to:

  • Medical, Dental, Vision, and Life Insurance coverage
  • Florida Retirement System and Deferred Compensation
  • Paid time off including sick, vacation, and holiday time
  • Employee Assistance Program
  • Short and Long Term Disability Insurance
  • Employee incentives for educational degrees and bilingual (Spanish) abilities
  • Tuition reimbursement
  • Paid training