Victim Specialist Trainee
- Job Code: W2578
- Pay Grade:WK
- Pay Scale:$18.59-$33.59 Hourly; $38,667.20-$69,867.20 Annually
Assist victims of crimes by providing information about their legal rights, available community resources, and referrals to assistance organizations. Act as a liaison between law enforcement and the victims to best identify needs and share communication. A valid State of Florida Office of the Attorney General Florida Crime Prevention Training Institute Victim Services Practitioner Designation must be obtained during the probationary period.
Duties & Responsibilities
Note: Depending on assigned responsibilities, employees may perform some or all of the duties below.
- Provide victim advocacy services to victims of crimes.
- Provide advocacy services to surviving family members of suicide, homicide, and attempts.
- Provide information to victims and survivors about their legal rights, next steps in the criminal justice system, and available resources and services.
- Advocate for the rights of the victim to all appropriate agencies and organizations.
- Work on a rotating call capacity and respond to crime scenes or other locations as needed.
- Work closely with law enforcement detectives and deputies to provide case updates to victims as needed.
- Develop materials to distribute to victims for referral and assistance services.
- Establish partnerships with organizations in the region that provide or facilitate victims’ services and coordinate referrals with relevant assistance organizations.
- Work closely with the State Attorney’s Office to ensure a seamless transition of Sheriff’s Office cases.
- Assist with compiling records for case management.
- Perform other related duties as required.
Knowledge, Skills & Abilities
- Working knowledge of principles and processes of emotional and mental support.
- Working knowledge of social service referral systems.
- Working knowledge of Sheriff’s Office policies, procedures, and services offered to the community.
- Skill in coordinating and adjusting actions in relation to other’s actions.
- Skill in identifying complex problems and providing referral solutions.
- Skill in managing financial resources to get work done and account for expenditures.
- Good verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with agency personnel, external partner organizations, and victims you serve.
- Ability to complete and maintain the State of Florida Office of the Attorney General Florida Crime Prevention Training Institute’s Victim Services Practitioner Designation.
- Ability to maintain reports, correspondence, and other case information.
- Ability to interact with both internal and external personnel in a manner that helps create a culture of privacy and non-judgement.
- Ability to be accurate, detail-oriented, and organized.
- Ability to influence others through explanation of facts, policies, and practices.
- Ability to think and respond quickly in crises.
- Ability to work within the constraints of both Sheriff’s Office guidelines and short timelines.
- Ability to work independently with general supervision.
- Ability to work in a high-stress environment.
Minimum Education & Experience
- A high school diploma or possession of a GED certificate.
- Three years of practical experience in counseling, social work,/human services, criminal justice, domestic violence, crisis intervention, or a field that has worked with victims of crime.
- An associate’s degree from an accredited institution of higher education with a major in counseling, psychology, human services, social work, criminal justice, or a related field.
- Two years of practical experience in counseling, social work,/human services, criminal justice, domestic violence, crisis intervention, or a field that has worked with victims of crime.
- A bachelor’s degree from an accredited institution of higher education in counseling, psychology, social work, criminal justice, or a related field.
- One year of practical experience in counseling, social work,/human services, criminal justice, domestic violence, crisis intervention, or a field that has worked with victims of crime.
Additionally, the following may be required:
- Work some nights, weekends, and holidays to support victims.
Required Pre-Employment Testing
- A passing score on pre-employment testing.
- 40 net words per minute on a typing test; or 133 gross keystrokes per minute with 90% accuracy on a data entry test.
Preferred Education & Experience
- Victim advocacy assistance experience.
- Proficiency with Microsoft Office Suite software to include Word, Excel, and PowerPoint.
Additional Job Requirements
- Attendance at the specified Sheriff's Office work location is required.
- Depending on assignment, employees may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
- No visible tattoos on face, head, and neck. Tattoos determined to take away from the professional appearance of the Sheriff's Office must be covered with an appropriate white, black, or neutral covering.
- No illegal drug sale within lifetime.
- No illegal drug use within the past 36 months. No marijuana use within the last 12 months.
- No felony convictions within lifetime.
- No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
- No dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
- Successful completion of a background investigation including criminal, reference, employment, and neighborhood checks; polygraph; medical evaluation; and drug screening.
General Benefit Information
Benefits include but are not limited to:
- Medical, Dental, Vision, and Life Insurance coverage
- Florida Retirement System and Deferred Compensation
- Paid time off including sick, vacation, and holiday time
- Employee Assistance Program
- Short and Long Term Disability Insurance
- Employee incentives for educational degrees and bilingual (Spanish) abilities
- Tuition reimbursement
- Paid training