Peer and Wellness Specialist
- Job Code: W1305
- Pay Grade:WK
- Pay Scale:$18.59-$33.59 Hourly; $38,667.20-$69,867.20 Annually
This position is responsible for coordinating programs and services related to the mental health and well-being of our employees, retirees, and their families; and implementing and maintaining quality control program management measures to ensure effective service delivery.
Duties & Responsibilities
Note: Depending on assigned responsibilities, employees may perform some or all of the duties below.
- Coordinate services for the Peer Support Team, Critical Incident Stress Management Team, Family Support Team, and Wellness Unit such as responding to inquiries, scheduling, meeting preparation, marketing, facilities, signage, displays, special needs requirements, and printing.
- Maintain related schedules, records, and reports including case logs, attendance, and minutes.
- Maintain webpage content and information.
- Research and evaluate best practices, educational opportunities, and training services according to requirements.
- Conduct outreach via phone, email, and postal mail.
- Plan and develop programs, agendas, budgets, and services according to requirements.
- Direct administrative details, such as setting up and coordinating meetings, disseminating materials, conducting sign ups, and responding to inquiries.
- Conduct needs assessments or surveys to determine interest in, or satisfaction with, peer, family, and wellness programs, events, or services.
- Design, market, and implement efforts to publicize trainings, classes, and events by utilizing various multi-media materials.
- Arrange the availability of audio-visual equipment, transportation, displays, and other needs.
- Perform other related duties as required.
Knowledge, Skills & Abilities
- Working knowledge of principles and processes for providing excellent customer and personal services.
- Working knowledge of Sheriff’s Office policies, procedures, and services offered to the community.
- Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Working knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
- Skill in coordinating and adjusting actions in relation to other’s actions.
- Skill in identifying complex problems and implementing solutions.
- Skill in managing financial resources to get work done and account for expenditures.
- Good verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with staff and general public.
- Ability to apply constructive criticism from peers.
- Ability to operate in a fast-paced, dynamic environment and handle multiple items simultaneously.
- Ability to self-manage projects and interact with both internal and external personnel in a manner that helps create a dynamic, team-based culture.
- Ability to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines.
- Ability to be accurate, detail-oriented, and organized.
- Ability to influence others through explanation of facts, policies, and practices.
- Ability to work within the constraints of both Sheriff’s Office guidelines and short timelines.
- Ability to work independently with general supervision.
- Ability to work in a high-stress environment.
Minimum Education & Experience
- A high school diploma or possession of a GED certificate.
- Five years of administrative/secretarial experience.
- A high school diploma or possession of a GED certificate.
- Successful completion of a secretarial, business and office technology, or office professional training program.
- Four year administrative/secretarial experience.
- An associate's degree from an accredited institution of higher education.
- Three years of administrative/secretarial experience.
- A bachelor’s degree from an accredited institution of higher education.
- Two years of administrative/secretarial experience.
Additionally, the following may be required:
- Work some nights, weekends, and holidays to support Sheriff’s Office events.
Required Pre-Employment Testing
- A passing score on pre-employment testing.
- 40 net words per minute on a typing test; or 133 gross keystrokes per minute with 90% accuracy on a data entry test.
Preferred Education & Experience
- Health and wellness related experience.
- Experience with grants and grant reporting.
- Proficiency with Microsoft Office Suite software to include Word, Excel, and PowerPoint.
Additional Job Requirements
- Attendance at the specified Sheriff's Office work location is required.
- Depending on assignment, employees may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
- No visible tattoos on face, head, and neck. Tattoos determined to take away from the professional appearance of the Sheriff's Office must be covered with an appropriate white, black, or neutral covering.
- No illegal drug sale within lifetime.
- No illegal drug use within the past 36 months. No marijuana use within the last 12 months.
- No felony convictions within lifetime.
- No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
- No dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
- Successful completion of a background investigation including criminal, reference, employment, and neighborhood checks; polygraph; medical evaluation; and drug screening.
General Benefit Information
Benefits include but are not limited to:
- Medical, Dental, Vision, and Life Insurance coverage
- Florida Retirement System and Deferred Compensation
- Paid time off including sick, vacation, and holiday time
- Employee Assistance Program
- Short and Long Term Disability Insurance
- Employee incentives for educational degrees and bilingual (Spanish) abilities
- Tuition reimbursement
- Paid training