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About Position

Learn to respond to requests and provide criminal history information to federal, state, and local law enforcement agencies and departments.

Duties & Responsibilities

Note: Depending on assigned responsibilities, employees may perform some or all of the duties below.

Note for Trainees: Trainees are expected to learn the following duties while in a trainee status.
 

  • Respond to telephone, electronic, or teletype criminal history information requests from federal, state, and local law enforcement agencies and departments related to warrants, vehicle registrations, missing persons, stolen vehicles/property, guns, license plates, boats aircraft, immigration status, injunctions, protection orders, and unidentified persons.
  • Enter, modify, supplement, and cancel criminal history information in the Florida Crime Information Computer (FCIC)/National Crime Information Computer (NCIC) databases and notify law enforcement agencies or departments of actions taken as appropriate.
  • Review all entries made by law enforcement deputies through mobile reporting for special data processing entry within the Sheriff's Office internal Records Management System (RMS).
  • Monitor RMS logs to ensure all entries are accurate and complete.
  • Continually monitor pending information required from law enforcement deputies for actions performed during their shift so that all actions are in compliance with rules and regulations.
  • Perform duties at temporary emergency command centers during periods of emergency as required.
  • Perform other related duties as required.

Knowledge, Skills & Abilities

  • Working knowledge of effective communication techniques.
  • Working knowledge of English grammar, punctuation, and spelling.
  • Some knowledge of practices used to receive and assess calls for assistance.
  • Some knowledge of federal, state, and county laws, ordinances, and regulations governing the dissemination of criminal information.
  • Some knowledge of records management system standard operating procedures.
  • Some knowledge of general office policies, procedures, and practices.
  • Some knowledge of Agency policies, procedures, and guidelines.
  • Some knowledge of law enforcement terminology.
  • Ability to follow established procedures.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to handle confidential information.
  • Ability to pay attention to detail.
  • Ability to multitask.
  • Ability to work effectively with others.
  • Ability to collect, organize, and evaluate data and to develop logical conclusions.
  • Ability to accurately assess situations and make correct decisions.
  • Ability to accurately sort, retrieve and file material using alphabetic, numeric, and chronologic systems.
  • Ability to work under stressful conditions.
  • Ability and willingness to work shifts to include nights, weekends, and holidays.
  • Ability to use a computer and related software.

Required Minimum Education & Experience

  • A high school diploma or possession of a GED certificate.
  • One year clerical or criminal justice experience.

Required Pre-Employment Testing

  • A passing score on pre-employment testing.
  • 30 net words per minute on a typing test; or 100 gross keystrokes per minute with 90% accuracy on a data entry test.

Preferred Education & Experience

  • Experience working in window-based applications.
  • Two years of clerical experience.

Additional Job Requirements

  • Attendance at the specified Sheriff's Office work location is required.
  • Depending on assignment, employees may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
  • No visible tattoos on face, head, and neck. Tattoos determined to take away from the professional appearance of the Sheriff's Office must be covered with an appropriate white, black, or neutral covering.
  • No illegal drug sale within lifetime.
  • No illegal drug use within the past 36 months. No marijuana use within the last 12 months.
  • No felony convictions within lifetime.
  • No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
  • No dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
  • Successful completion of a background investigation including criminal, reference, employment, and neighborhood checks; polygraph; medical evaluation; and drug screening.

We believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner. We seek to offer employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, age, physical/mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and military/veteran status. We proudly recognize veterans' preference and are committed to a drug-free and tobacco-free workplace. Job information is updated daily at noon.